Last updated: February 28, 2017
Web site Collection and Use Practices
CoInspect collects personally identifiable information, such as your e-mail address, name, company name, home and/or work address and/or telephone number. In the event that you contact us for customer support through the CoInspect Web site, we may also request that you provide additional User Information relevant to the support requested by you. Users are under no obligation to provide such information. However, we cannot guarantee that we can provide customer support in the event that relevant information related to the use of our products or services is withheld. We may retain communications relating to customer support, and/or information drawn from such communications, for statistical and/or reference purposes.
Social Media (Features) and Widgets
With your consent CoInspect may post your testimonial along with your name.
CoInspect uses information we collect to operate, maintain and provide you the features and functionality of the CoInspect Service, to analyze how the CoInspect Service is used, diagnose service or technical problems, maintain security, personalize content, remember information to help you efficiently access your account, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track Content and users as necessary to comply with the Digital Millennium Copyright Act and other applicable laws. CoInspect may also use your personally identifiable information to inform you of other products or services available from CoInspect and its affiliates. CoInspect may also contact you via voluntary surveys to conduct research about your opinion of current services or of potential new services.
You will always have the option to unsubscribe (see To Unsubscribe From CoInspect below). CoInspect does not sell, rent or lease its customer lists to third parties in which we do not have a formal agreement to provide services to CoInspect and our customers or prospects. CoInspect does not share personally identifiable information except as described in this policy. CoInspect may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, CoInspect may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries or contact you based on your interest to receive such communications. Such third parties are prohibited from using your personal information except to provide these services to CoInspect, and they are required to maintain the confidentiality of your information. CoInspect does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Information You Provide: You provide us information about yourself, such as your name and e-mail address, if you register for an account with the CoInspect Service, including by connecting with the CoInspect Service via a third-party service, or by “following,” “becoming a fan,” downloading the CoInspect software application, etc., on a third party website or network. Your name, email address and other information you choose to provide on the CoInspect Service may be viewable and discoverable by other users, in accordance with your settings on the Service.
We may use your email address to send you Service-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your contact information to send you marketing messages. If you don’t want to receive these messages, you can opt out by following the instructions in the message. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.
If you choose to use our invitation service to invite a friend to the CoInspect Service, we will ask you for that person’s email address and automatically send an email invitation. CoInspect stores this information to send this email, to register your friend if your invitation is accepted, and to track the success of our invitation service.
Content: You also provide us information in Content you post to the CoInspect Service. Your Content and metadata about your Content may be viewed by other users in accordance with your settings on the CoInspect Service. CoInspect can, but has no obligation, to monitor your Content you post on the Service. We can remove any information you post for any reason or no reason. CoInspect and CoInspect employees reserve the right to view your Content in order to: (i) to operate, maintain, provide or improve the CoInspect Service; (ii) help you use the CoInspect Service and resolve your support requests; or (iii) as CoInspect believes, in its sole opinion, is necessary to comply with or avoid the violation of applicable law or regulation or to cooperate with law enforcement.
Cookies: The CoInspect Web site uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize CoInspect pages, or register with CoInspect's site or services, a cookie helps CoInspect to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same CoInspect website, the information you previously provided can be retrieved, so you can easily use the CoInspect features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the CoInspect Service or Web sites you visit. CoInspect keeps track of the Web sites and pages you visit within CoInspect, in order to determine what CoInspect services are the most popular. This data is used to deliver customized content and advertising within CoInspect to customers whose behavior indicates that they are interested in a particular subject area.
Log Files: CoInspect also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites using log files. There is also information about your computer hardware and software that is automatically collected by CoInspect. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by CoInspect for the operation of the CoInspect Service, to maintain quality of the CoInspect Service, and to provide general statistics regarding use of the CoInspect Web site. For these purposes, we do link this automatically-collected data to personally identifiable information such as name, email address, address, and phone number.
Clear Gifs Information: When you use the CoInspect Service, we may employ clear gifs (also known as web beacons) which are used to track the online usage patterns.Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie the information gathered by clear gifs to our customer’s personally identifiable information. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see Choice and Opt-out.
Geo-Location Information: When you use the Service by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey information about how you browse the Service to us.Location data may be used in conjunction with personally identifiable information. Some features of the Service, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled..
Device Identifiers: When you access the Service by or through a mobile device, we may access, collect, monitor and/or remotely store one or more “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device and are used to enhance the Service. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us. A device identifier may convey information about how you use the Service to us. A device identifier does not collect or share any personally identifiable information about you. A device identifier may be used in conjunction with personally identifiable information. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers are impaired or disabled. CoInspect may access, collect and/or store device identifiers upon enabling CoInspect's Services.
CoInspect uses third party advertising tools, including Google Analytics, Google AdWords, and Google Adwords Remarketing Ads to advertise on the internet. These tools will display targeted ads on sites across the internet by placing a cookie on a user’s machine. Cookies are used to serve ads based on past visits to CoInspect websites. Use of third party advertising and remarketing tools allows CoInspect to target our marketing efforts to relevant queries and users.
Your Use: We may display your Personal Information in your user account page and elsewhere on the CoInspect Service according to the preferences you set in your account. Please consider carefully what information you disclose in your profile page and your desired level of anonymity. You can review and revise your profile information at any time. Any information you choose to provide should reflect how much you want others to know about you. We may also share or disclose your information with your consent, for example if you use a third party application to access your account (see below).
Business Transfers: As we develop our business, we may buy or sell assets or business offerings. Customers, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.
Compliance with Laws and Law Enforcement Requests; Protection of CoInspect's Rights: CoInspect may disclose your personal information if required to do so by law or subpoena or if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect CoInspect's rights or property.
Non-Personally Identifiable Information: We may disclose your non-private, aggregated, or otherwise non-personally identifiable information, such as anonymous usage data, platform types, etc., with interested third parties to help them understand the usage patterns for certain CoInspect Services.
No method of safeguarding information is 100% secure. CoInspect uses commercially reasonable physical, managerial, and technical safeguards to help protect your personal information from unauthorized access, use or disclosure. We host data in commercially provided third party data centers, and implement access restrictions on our servers to secure our network and better protect your information. When sensitive personal information (such as a credit card number) is collected on our site and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
You may, of course, decline to submit personally identifiable information through the CoInspect Service, in which case CoInspect may not be able to provide certain services to you.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, request deletion on our site by emailing us at email@example.com to our Privacy team. We will respond to all access requests within 30 days. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
If you request that your user information be deleted from our records, there may be a brief delay in our processing that request, while verify that the request is valid and originates from you as opposed to an unauthorized third party. If you request that your information be deleted, we reserve the right to terminate and/or limit your access to the CoInspect Service.
If you provide CoInspect with user information, you have the following rights with respect to that information:
To review the user information that you have supplied to us
To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
To request that your user information not be used to contact you
To request that your user information be removed from any solicitation list that we use
To request that your user information be deleted from our records and
To opt out of being solicited by this website or third parties
To exercise any of these rights, please contact us at firstname.lastname@example.org.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
CoInspect will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CoInspect or the CoInspect Web site; (b) protect and defend the rights or property of CoInspect (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of users of CoInspect, or the public.
The CoInspect Service offers publicly accessible community services including a blog. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account.
Protecting the privacy of young children is especially important. The CoInspect Service is not directed to persons under 13. CoInspect does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register with the CoInspect Service. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information. If you believe that we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
To Unsubscribe From CoInspect
You may unsubscribe from CoInspect marketing communications by clicking on the “unsubscribe” link located on the bottom of the company’s emails. Additionally, you may unsubscribe by contacting CoInspect at 1-415-985-6393.